Managing Your Team

Your Judoscale team can have as many members as you need. Team admins manage the team itself — settings, subscription, members, two-factor authentication (2FA), and account cancellation. Everything below lives on your team settings page.

Team settings

Admins can edit the team name and the platform-specific authentication details Judoscale uses to talk to your hosting platform — such as API keys / tokens. The exact fields depend on your platform’s authentication requirements.

For platforms that authenticate as a specific user, the form shows which team member is currently used to authenticate with the platform. Any admin who has platform credentials configured in their user settings can take over as the authenticated user at any time.

Non-admins can view team settings but can’t change them.

Subscription and billing

From team settings, admins can open Manage subscription to subscribe or change plans, go to the Stripe billing portal to update payment details, or download invoices. Plan changes take effect immediately and are pro-rated.

Members

Every team member is either a Member or an Admin. Both have full access to the team’s apps and how they run — viewing the dashboard, managing apps and processes, and configuring autoscaling — and only differ in what they can do to the team itself.

• Member — full access to the team’s apps, read-only access to the team settings.
• Admin — additionally can manage team settings, subscription and billing, team members (invite, remove, change roles), 2FA requirement, and cancel the team account.

The person who creates the team starts as an Admin. Other members get their role when they’re invited, and admins can change it later.

Inviting a member

1. Open your team settings.
2. In the Members section, click Invite member.
3. Enter the person’s email address and pick a role.
4. Click Send invitation.

If the email already belongs to a Judoscale user, they’re added to the team right away. Otherwise they receive an invitation email to set a password and join.

Removing a member or changing a role

In the Members list, click a member’s role to open the manage dialog, where you can change their role or remove them from the team.

A member can’t be removed if they’re the one currently authenticating with your platform (required for some integrations). To remove them, first move the authentication to another admin.

Two-factor authentication

Any member can enable 2FA on their own account from their account settings. We recommend everyone does.

Requiring 2FA for the whole team

Admins can require 2FA for every member using the Require 2FA for all members toggle in the Members section.

Once it’s on:

• Members without 2FA are asked to set it up the next time they sign in, before they can continue.
• Newly invited members set up 2FA when they join.
• Members can’t disable their own 2FA while a team they belong to requires it.

Cancelling the team account

Cancelling removes the team from Judoscale and cancels any active paid subscription. This can’t be undone. To start, look for the Danger Zone area at the bottom of your team settings page and click Cancel team account.

That takes you to a cancellation page that walks you through what needs to be in order before the team can be cancelled — typically:

• Heroku add-on teams — uninstall the Judoscale add-on from every app.
• Other platforms — turn off autoscaling on every process.

Once everything checks out, you’ll be able to confirm the cancellation from that page to finish.